Privacy and Security Statement
Your privacy and security concerns are important to us at The Kitchen Collection, LLC and we are committed to protecting your privacy. Please read the following Privacy and Security Statement to understand how your personal information will be handled as you use our web site. When you use our website you consent to the use of your personal information by The Kitchen Collection, LLC in the manner specified in this Privacy and Security Statement. This statement may change periodically and without notice. Please refer back to this document for any updates and changes. For your convenience, the date of the last revision will appear at the top of this document.
THE PRIVACY AND SECURITY STATEMENT WILL EXPLAIN:
- What information we collect and how we use said information
- How we protect your information
- Your control of your information
- Questions about the Privacy and Security Statement
The Kitchen Collection, LLC does not collect any personally identifiable information from you such as name, address, phone number and email unless you voluntarily disclose said information. We will not sell, trade or rent your personal information to third parties. Your information may be used for research on usage patterns, product development, online site customization and targeted marketing. Your information may be kept or purged at The Kitchen Collection, LLC’s discretion.
Processing Your Order: When you shop on our website, Kitchencollection.com, we obtain information necessary to process your order. This information includes, but is not limited to, your name, address, telephone number and email address. If you use a credit or debit card we must collect your account number for processing. The Kitchen Collection, LLC uses the information collected to process your order and provide a more personalized shopping experience. This information may also be used to inform customers about changes in our products and services or about special offers you may find valuable. If you would prefer to not receive this information you will be given the option to decline it when your account is created.
Customer Registration: Registering with The Kitchen Collection, LLC is not a requirement for you to enjoy the many features offered by our website. When you register with The Kitchen Collection, LLC you create a user ID of your choice and set an account password. You will then be prompted to provide information such as your name, current email address, home address, zip code and telephone number. Upon registration, your information will be used by The Kitchen Collection, LLC to provide you with valuable notifications of sales and discounts on our products.
Email Newsletter Registration: Upon registration with The Kitchen Collection, LLC to receive Email Newsletters, your name and email address is collected. Personal information collected during the newsletter registration process will be used to provide you with The Kitchen Collection, LLC’s Email Newsletter. Emails you receive from The Kitchen Collection, LLC are sent securely through a third party email send provider.
Co-Branded Services: Some services used by The Kitchen Collection, LLC are offered in conjunction with a partner company. These are called co-branded services. In order to provide these services, The Kitchen Collection, LLC must share information with the partner company. If data is being collected and or maintained by any company other than our partner companies, you will be notified prior to the time of the data collection or transfer. If you do not want your data to be shared, you can choose not to allow the transfer by not using that particular service.
Cookies: The Kitchen Collection, LLC collects information about your use of our website using cookies. A "cookie" is a small data file stored by your web browser on your computer's hard drive. Cookies allow our website to recognize you when you arrive. Information collected via cookies helps The Kitchen Collection, LLC create a more personalized shopping experience for our customers.
Aggregate Information: We collect non-personal information about our customers, and use this statistical information in order to improve our Web Site. Information The Kitchen Collection, LLC shares in "aggregate" form, does not disclose individual names, addresses, telephone numbers and e-mail addresses unless you have given The Kitchen Collection, LLC to share such information. External companies may be provided aggregate information about our customers for statistical purposes.
Use of IP Address: An Internet Protocol ("IP") address is a number that is automatically assigned to your computer by your internet service provider any time you are on the internet. Web servers automatically identify your computer by its IP address. When visitors request pages from our website, our servers log the guests' IP addresses. We do not normally link IP addresses to anything personally identifiable, which means that a visitor's session will be logged, but the visitor remains anonymous to us. The Kitchen Collection, LLC collects IP addresses for the purpose of system administration and to audit the use of this Web Site. We also use IP addresses to collect statistical information to send to our advertisers and for other marketing and promotional purposes.
Information from Children: The Kitchen Collection, LLC does not direct its website to children less than thirteen (13) years of age. Individuals under eighteen (18) should consult with their parent or guardian about the use of this and other websites.
Monitoring, Enforcement and Legal Requests: The Kitchen Collection, LLC has no obligation to monitor the website or the use of the website, or to retain the content of any user session. However, The Kitchen Collection, LLC reserves the right at all times to monitor, review, retain, and/or disclose any information as necessary to satisfy any applicable law, regulation, legal process, or governmental request or to cooperate with law enforcement and other authorities in investigating a claim of illegal activity. The Kitchen Collection, LLC may use IP addresses to identify a user when necessary to protect our service, website, customers, or others.
Change of Ownership or Control: In the event that The Kitchen Collection, LLC becomes owned or controlled by other individuals or entities, the information we have collected may be transferred to such party or parties. In this case, such individuals or entities will follow this Privacy Statement in the place The Kitchen Collection, LLC current owners.
Other Sites: Except as otherwise expressly disclosed in this Privacy and Security Statement, this Statement only addresses The Kitchen Collection, LLC’s use and disclosure of information collected from you. To the extent that you disclose personal information to other sites, you are subject to the privacy customs and policies of said other sites. The Kitchen Collection, LLC encourages you to ask questions before you disclose any personal information.
Advertisements: This website provides advertisements to its users. By clicking on an advertisement, you may be linking to a third party website that is not controlled by The Kitchen Collection, LLC, and may have different information gathering practices than The Kitchen Collection, LLC.
Public Forums: Any information you divulge in public areas of this website, including but not limited to chat rooms, reviews and message boards is public information and is not kept confidential by Kitchen Collection. Please use discretion when posting information to the public areas of this and any other website.
HOW WE PROTECT YOUR INFORMATION
Transmission Errors or Unauthorized Acts: Unfortunately, no data transmission over the Internet can be guaranteed 100% secure. As a result, while we strive to protect your personal information, The Kitchen Collection, LLC cannot ensure or warrant the security of any information you transmit to us or any information provided by our online products or services, and you transmit said information at your own risk. The Kitchen Collection, LLC will not be liable for disclosures of your personal information due to errors in transmission or unauthorized acts of third parties. However, once we receive your transmission, we do our best to ensure its security on our systems by making reasonable efforts to protect the information you provide.
Security: Any information provided to The Kitchen Collection, LLC is treated with care and discretion. When information is shared, The Kitchen Collection, LLC will take a proactive approach to ensure the information is kept private and not misused.
Passwords: When you register, your customer account and personal information is password protected. However, you are responsible for maintaining the confidentiality of your password. Therefore, we recommend that you do not divulge your password to anyone. We will never ask you for your password in an unsolicited phone call or in an unsolicited email. Also, remember to log out when you have finished using our website.
Encryption: When you submit personal information to The Kitchen Collection, LLC, we encrypt it using SSL 3.0, RC4 with 128 bit encryption (high); RSA with 1024 bit exchange, an encryption software program. Encryption is the industry standard means to protect information as it passes over the Web to our server. We use care to protect this information against unauthorized access and modification once it is stored on our database.
YOUR CONTROL OF YOUR INFORMATION
Your Choice: The Kitchen Collection, LLC respects your decisions about the collection and use of your information. You can elect to receive information about special offers from us. Based on this choice, you may receive information from The Kitchen Collection, LLC or a trusted third party. Every communication we send to you will contain instructions on how to cancel receiving similar information in the future. By accessing and using this website, you consent to the use of your personal information by The Kitchen Collection, LLC in the manner specified in this Privacy Statement.
Update Information: If you have given The Kitchen Collection, LLC information in the past and now wish to change or delete such information, please select my account on our website or contact us at: ATTN: Internet, The Kitchen Collection, LLC, 71 East Water Street, Chillicothe, OH 45601, USA. You can also contact us by phone at (888)548-2651 (US) or (740)774-0561(outside US). Although The Kitchen Collection, LLC will make reasonable efforts to make the changes you have requested, we may be unable to update other types of information provided to us, such as aggregate, cookie or IP information or information that has been stored in our system.
Delete Information: If at any time you wish to delete your profile from our active database, you may do so by either accessing the “my account” area of the website or by contacting us here. Unfortunately, The Kitchen Collection, LLC may not be able to delete other types of information, such as aggregate, cookie or IP information or information that has been stored in our system.
QUESTIONS ABOUT THE PRIVACY STATEMENT
Privacy and security is important to us all. We pursue a full-disclosure approach to responsibly care for the information you have entrusted with us, and we depend on information sharing as our principal means to best serve you. Because of this, we are committed to building a trusting relationship with you. We will continually monitor customer feedback and seek to improve our services to meet your needs. If you have any questions about this Privacy Statement, the practices of this Web Site, or your dealings with the Web Site, or would like to provide comments, you can send us an e-mail at email@example.com, or postal mail at ATTN: Internet, The Kitchen Collection, LLC, 71 East Water Street, Chillicothe, OH 45601, USA. Or you can contact us by phone at (888)548-2651 (US) or (740)774-0561 (outside US).
Last Revision: November 6, 2013