Low Price Guarantee
Kitchen Collection works hard to bring you the lowest price possible. However, if you find a lower price on a qualifying product at a local retail competitor’s store, we will match that price, provided the below conditions are met!
How do I get started?
When making a purchase at one of our retail stores, talk to a Customer Service Representative and tell us about the lower price that is still in effect that you want us to match. We will then review and verify the price match request on the spot.
What do I need to provide?
The best way to show proof of price is to bring in the competitor’s current ad, such as a catalog, flyer or newspaper advertisement that clearly shows the product and price. Our in-store price matching applies only to prices advertised by a local retail competitor’s physical location. We may call the competitor’s retail store to verify the lower price and availability.
What product qualifies?
Price match is against a competitor’s PRODUCT PRICE before sales tax. The item being matched must be the exact same model, color, include the same components and come with the same warranty. The item must be brand new and in stock with our competitor. The following items do not qualify; refurbished products, floor samples, floor models, sale or clearance product or closeouts. We cannot match blanket “Percentage off Programs” such as 20% off any item in a category, department or entire store.
Do you match “free gift with purchase”?
Any free gift with purchase offers, such as product, gift certificates/cards and rewards points, will not be matched or product prices altered by gift certificate redemption, club or rewards points or any other money-back pricing.
What is a local retail competitor?
A competitor must be an Authorized Reseller for the item and is located in the same market area of your local Kitchen Collection store.
Is a Warehouse Club considered a local retailer?
Yes. We do match Members-Only pricing or “Clubs” as long as the Warehouse Club is a local retail competitor and all price match criteria are met.
What about after the sale?
If you happen to make a purchase from one of our retail locations only to find an item at a lower price at a nearby retail competitor, we will refund the difference. Simply show us the original sales receipt and an advertisement from the competitor. All price match criteria must be met to qualify.
Kitchen Collection may amend these terms at any time and reserves the right to deny any price match request.